From the CEO
Growth with Purpose
It has certainly been another busy year at All Purpose Transport, and as we head towards what is traditionally our busiest period, I wanted to take the opportunity to share some of what has been happening across the business.
The transport industry never stands still. Customer expectations continue to grow, technology is changing the way we operate, costs remain challenging and the regulatory environment continues to evolve. While there will always be things outside our control, our focus remains the same: look after our customers, look after our people, and keep finding better ways to do what we do.
One of the most encouraging things we have seen recently has been a significant increase in new business enquiries and opportunities.
Our sales team has been extremely active, and we have been successful in securing new work while also continuing to grow with many of our long-term customers. Importantly, we are being disciplined about the type of work we pursue. Our strategy is not simply to chase revenue, it is to focus on services where we know we can add genuine value and provide a great customer experience.
From general freight and regional distribution through to big and bulky home delivery, dedicated fleet services, warehousing and cross-dock operations, our objective is to continue building on the areas where APT has developed real expertise over more than 50 years.
Capability
Expanding Our Network
Our Queensland network continues to grow, providing customers with access to an increasingly broad distribution footprint throughout South East Queensland, regional Queensland, and Northern New South Wales. Our Berrinba operation continues to evolve, with our 24-hour cross-dock providing greater flexibility and allowing freight to move through our network more efficiently.
The expectation today is increasingly an Uber-style experience. Customers want to know where their freight is and when it will arrive. We believe that expectation will only increase, and we intend to stay ahead of it.
Behind the scenes, we are continuing to invest heavily in technology. Our dispatch and delivery technology is evolving to provide greater visibility throughout the delivery journey, including improved scanning, tracking, and customer communication.
Sustainability
Zero Emission Transport
We remain particularly proud of our progress in zero-emission transport. APT now operates more than 40 electric vehicles and has built one of Queensland's most experienced electric last-mile delivery operations, which we started back in 2019. Working alongside customers such as IKEA, we are completing thousands of furniture deliveries each week using zero-emission vehicles.
For us, sustainability is not about putting a green logo on a truck and calling the job done. It is about working with our customers to find solutions that are commercially practical, operationally sustainable, and genuinely reduce emissions.
People
Best People = Best Business
Of course, trucks, warehouses, and technology do not deliver freight, people do. Our philosophy at APT has always been Best People = Best Business, and that remains as relevant today as it was when the business commenced in 1975. We continue to invest heavily in training and development through Project APT, our workforce development program that has been operating since 2012. Over that time, hundreds of our people have completed nationally recognised qualifications, and our commitment was recognised nationally when APT received the Australian Training Award for Large Employer of the Year.